Search

• Fill in the work capability form: how your conditions affect you

  Find out what to do before you fill in the WCA50 form, so you can give the information you need when you begin to fill in the form

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working.

• Excluded occupiers and basic protection

  Excluded occupiers and basic protection Check your rights if you're an excluded occupier Check your rights if you're an occupier with basic protection

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Law and courts

  Get advice on court claims, legal aid and legal documents such as wills