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• Applying for flexible working

  Check what flexible working is, how to make a flexible working request and what your employer will do next

• Check the reason you were chosen for redundancy was fair

  Check if your employer can make you redundant, including discriminatory reasons for redundancy and what happens if your workplace moves or closes

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• Taking legal action for housing discrimination

  How to deal with your discrimination problem in court, including which forms to fill in and what happens in court

• Squatting

  Squatting Check what rights squatters have

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service