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• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Help on a low income

  Overview and content list for benefits help for those on a low income

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test

• Benefits, services and your immigration status

  Information about benefits, services and your immigration status. Check if your immigration status lets you get benefits and healthcare

• Offering to let someone from Ukraine stay with you

  Check if you or your family members can apply to the ‘Homes for Ukraine’ scheme and what it will mean if you do

• Getting your landlord to do repairs

  Getting your landlord to do repairs Getting repairs done if you're renting privately Getting repairs done if you rent from a council or housing association Asking the council to help you get repairs

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Who must comply with the public sector equality duty?

  Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions

• Get a Universal Credit advance payment

  How to get an advance payment of Universal Credit if you don't have enough money to get by while you're waiting for your first Universal Credit payment

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler