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If the DWP says you've had an Income Support overpayment
How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment.
Challenging a Pension Credit decision - mandatory reconsideration
How to challenge a Pension Credit decision and apply for mandatory reconsideration.
Check you’re in the right Universal Credit work-related activity group
There are 4 work-related activity groups for Universal Credit. Check you’re in the right group, and what to do if you think you're in the wrong one
Check if you have to pay a debt
How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable for.
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
If your JSA has stopped or been reduced
What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped
Challenging a DLA decision - mandatory reconsideration
You can challenge a decision on the DLA claim you made for your child. The first step is to ask DWP to review their decision - this is called ‘mandatory reconsideration’.
If your ESA is ending because of the 1-year limit
What you can do if your new style or contribution-based ESA is ending