Search

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• If you want to end your private tenancy

  Check what steps you need to take to end your tenancy agreement. Check what will happen if you leave without giving notice

• What to do after a death

  Information on registering a death, arranging a funeral, dealing with property and organisations which can provide further help and counselling

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Consumer service complaints procedure

  It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure

• Before you get work done on your home

  Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs

• If you get a ‘section 8’ eviction notice

  Know when your landlord can give you a section 8 notice, check your section 8 notice is valid and find out what to do if it's not valid

• Check if your smart meter should work in smart mode

  Check if your smart meter should work in smart mode This tool can tell you what type of smart meter you have in your home and if it should work in smart mode. It can’t tell you if it’s currently

• Fill in the work capability form: how your conditions affect you

  Find out what to do before you fill in the UC50 form, so you can give the information you need when you begin to fill in the form