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• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept

• Buildings insurance

  What buildings insurance usually covers, how to choose a policy and how to make a claim

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• Water shortages - restrictions to your supply

  When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• How to get sick pay

  What to tell your employer and when you should tell them if you're off sick, how sick pay is paid and doctor's note

• Check what rights squatters have

  Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home

• Q18 - eating and drinking

  Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question