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  • Water shortages - restrictions to your supply

    When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens

  • Check what rights squatters have

    Check if you can be arrested for squatting. Check what you can do if you find squatters in your home or your neighbour’s home

  • Buildings insurance

    What buildings insurance usually covers, how to choose a policy and how to make a claim

  • Check if your landlord has to protect your deposit

    Check if your landlord needs to put your tenancy deposit into a deposit protection scheme. Check what you can do if they don’t

  • Q18 - eating and drinking

    Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question

  • Changing to a water meter

    Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

  • Making a plan to pay your debts

    Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

  • What is Attendance Allowance

    You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself