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• If the structure of the building you live in isn’t safe

  Check what to do if you think your building isn’t safe. You can also check who needs to pay for structural repair works if you’re a leaseholder

• Check if your landlord has to do repairs

  Check what type of repairs your landlord is responsible for making in your home. You can also check what things you’ll need to fix yourself

• Choosing a debt management plan provider

  How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• Creditor takes money from your bank account

  Information on third party debt orders to take money owed to you to pay creditors, how they affect your bank account and what to do if a frozen bank account leads to hardship

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer