Search

• Check how council tax works and if you have to pay

  Check if you have to pay council tax and what to do if you think your tax band is wrong. Check if you have to pay for an empty property

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Check if your dismissal is unfair

  Find out if you can claim unfair dismissal, if you've been dismissed for a fair reason, and if you've been discriminated against

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• If you're being evicted because you asked for repairs

  Find out what you can do if you're being evicted because you asked for repairs and make sure you know how to get help to challenge the eviction.