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• Make an offer to non-priority creditors - letter

  Letter for when you have some money available to offer your non-priority creditors

• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• If you can't take your holiday because you're ill

  Find out what you can do if you’re sick before on on a holiday, if you can postpone your holiday and when you can take it, including in the following year

• No money to pay non-priority creditors - joint letter

  Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance

• No money to pay non-priority creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury

• Problems getting insurance

  Why insurers might not offer you insurance and what to do if you are having problems with getting insurance

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction