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• Challenging benefit decisions

  Overview and content list for challenging benefit decisions. Get help challenging decisions by the DWP or HMRC and complaining about benefits services.

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

• Problems with your travel insurance claim

  What you need to do if you have problems making a claim on your travel insurance policy

• Applying for homeless help

  Find out how to apply to the council for help if you’re homeless. Read our advice on applying for help if you're homeless

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves

• Get help and support being a witness

  Get help and support being a witness. If you're a witness you can get help from the Witness Service, complete the referral form to get help.

• How to claim bereavement benefits

  Find out how to claim Bereavement Support Payment. For deaths before April 2017, check if you can get Widowed Parents Allowance

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service.