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• Fill in the work capability form: how your conditions affect you

  Find out what to do before you fill in the UC50 form, so you can give the information you need when you begin to fill in the form.

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain.

• Check what tips and service charges you're entitled to

  From 1 October 2024, employers must pass on all tips to their workers. Check what the new Tipping Act means for you

• Creditors are still contacting you - administration orders

  Explains why creditors may still contact you while an administration order is in place and what to do if a creditor is harassing you.

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission.

• Deciding what to do about housing discrimination

  Find out what you can do to solve your problem and get everything ready before you take action.

• Rape and sexual assault

  Information on rape and sexual assault, including definitions, sources of specialist help and further information

• Creditors still contacting you - debt management plans

  Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you.

• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business.

• A business takes legal action against you to recover losses for theft

  What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses.