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  • Changing to a water meter

    Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

  • What is Attendance Allowance

    You can claim Attendance Allowance benefit if you've reached State Pension age and you have a disability or illness that makes it hard for you to look after yourself

  • Making a plan to pay your debts

    Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans

  • What is an administration order

    Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards

  • Prepare for an asylum interview

    Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

  • Payday loans - making a complaint

    How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

  • Starting a homeless application

    Find how to apply to the council for help if you’re homeless

  • Preparing to go to court as a witness

    How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date