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• Your payment card was used without your permission – distance sales

  What you can do if your payment card has been used for a distance sale purchase by internet, mail order, TV, phone or fax without your permission

• If you're being taken to court for debt

  Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need.

• Check if a change affects your Universal Credit

  Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life

• If you're going to be deported from the UK

  Your rights to appeal being deported from the UK and how to leave voluntarily

• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• If your energy supplier has increased your direct debit payments

  Why your payments may go up, checking your payments are correct, agreeing new monthly payments