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553 results found for consumer rights faulty goods
Working hours and rest breaks
Information about working hours and rest breaks. Check if you're working more than the limit, your rights at work and taking breaks.
Water shortages - restrictions to your supply
When your water company can impose temporary hosepipe bans and drought orders during water shortages, for how long, and what your rights are when this happens.
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
How credit cards work
Information about what credit cards are, how they work, credit limits, interest-free periods and statements
Problems with your business energy supplier or broker
Complain to your business energy supplier or broker if you’re a small business or a microbusiness. Check if you can take your complaint to the Energy Ombudsman
Maternity leave - what you're entitled to and how to get it
Check your right to time off work when you have a baby. Find out how to arrange time off with your employer
Making sure your flat is fire safe
Find out how to make sure your home is fire safe, and who is responsible for fire safety
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Finding free or affordable legal help
Find out how to get legal help if you're on a low income, including advice from a law centre or legal aid solicitor, and trial or tribunal representation by a pro bono barrister
Choosing and applying for a credit card
Information on what to look out for when choosing and applying for a credit card