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Preparing for your ESA medical assessment
What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next.
Preparing to go to court as a witness
How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date.
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim.
Q3: preparing and cooking a meal
Help to fill in Q3: preparing and cooking a meal for PIP. Find out what this means and get advice on how to complete the question
Q6: washing and bathing
Help to fill in Q6: washing and bathing for PIP. Find out what this means and get advice on how to complete the question
Stopping bailiffs if you don't owe the debt
Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money.
If you’re struggling to pay your credit card
Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have.
Arranging a funeral
How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying.
Complaining about your private landlord
Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action.
Check your rights if you're an excluded occupier
Check your rights if your landlord tries to evict you or increase your rent. Check if your landlord has to do repairs and your options if you want to leave.