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• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much.

• Check if your previous energy supplier owes you money

  How to check if your previous energy supplier owes you money, how to claim owed money back, what to do if your supplier won't pay you what they owe you.

• If you didn’t agree to switch energy supplier

  What you should do if you're switched without your permission, what your rights are and where to get extra help.

• What to do if your mobile phone is lost or stolen

  Find out what to do if your mobile phone is lost or stolen. You should report it to your network provider, and if it was stolen report it to the police.

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display.

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action.

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• Paying child maintenance through the CMS

  Find out when you have to pay child maintenance, how much you'll have to pay and how to pay it