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• Faulty goods

  Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

• Dealing with a letter saying bailiffs will visit

  Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt

• Protecting children

  Overview and content list for child abuse. Get help and information about how to protect children, including information on child abuse and how to report

• Renting from the council or a housing association

  Renting from the council or a housing association If you’re being evicted by the council or housing association If you've got an eviction notice Stop your eviction from going to court Challenging

• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• Check if your housing problem is discrimination

  Find out if your landlord, letting agent or someone else involved in your housing is discriminating against you under the law

• Civil rights

  Overview and content list for civil rights. Get help and information about human rights, including the rights of young people

• What happens when a debt relief order is made?

  Explains what happens once a debt relief order has been made and your responsibility to report a change of circumstances, or information you forgot to include in the original application