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Getting your money back if you paid by card or PayPal
Getting your money back if you paid by card or PayPal This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales There are steps you can take if you bought something by credit card, debit card, charge card or...
Negotiating with your water company to pay back what you owe
Negotiating with your water company to pay back what you owe This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you owe money on your water bills, you should talk to your water company and come to...
Check if you can get your money back after a scam
Check if you can get your money back after a scam This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get your money back after you’ve been scammed. What you should do, and...
Solving property disputes when you leave a job
Solving property disputes when you leave a job This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you leave your job you’ll need to give back anything that belongs to your employer. This could include: laptop or...
If your employer says you've resigned
If your employer says you've resigned This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Your employer might say you’ve resigned if you walked out of work. For example, if you left after an argument but intended to...
If your employer says you owe them money
If your employer says you owe them money This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically...
The council says you've had a Housing Benefit overpayment
The council says you've had a Housing Benefit overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If your local council think you’ve had too much Housing Benefit (called an ‘overpayment’), they’ll usually reduce or stop your...
If the DWP says you've had an Income Support overpayment
If the DWP says you've had an Income Support overpayment This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might be able to get the Department for Work and Pensions (DWP) to change what you have to...
Payday loans
Payday loans This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Payday loans are short-term loans for small amounts of money. They are available from high street shops and internet sites. Payday loans can be easy to get...
Check if a change affects your SMI
Check if a change affects your SMI This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales When you report a change that affects your benefits, the Department for Work and Pensions (DWP) will check if your support for...