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• Information landlords ask for when you start renting

  Check what information you might need to start renting from a private landlord. Check how to prove you have the ‘right to rent’ in the UK.

• Rent and mortgage arrears - administration orders

  Lists the types of debts which can be included in an administration order, those that can't (and what to do about them), the limit on the amount of debt and whether to include joint debts

• Check your rights if you share accommodation

  Check who needs to pay rent and what happens when someone moves out. Check the difference between joint tenancies and sole tenancies.

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements.

• Challenging a rent increase

  Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application.

• Buying a home

  Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems.

• Getting repairs done if you're renting privately

  Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

• Housing

  Get advice on renting, council tax, homelessness and problems where you live.

• Mortgage problems

  Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you