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• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• What does net zero mean for you?

  Check what the government target to reach net zero means for you and your home. Find out how to reduce your carbon footprint and how this might save you money

• Dealing with a letter saying bailiffs will visit

  Find out how to stop bailiffs visiting, find out what you can do if the bailiffs haven’t given you correct information. Learn how to deal with your debt

• Work out which debts to deal with first

  Check which of your debts are ‘priority debts’ that you should deal with first

• Preparing for your ESA medical assessment

  What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next

• Preparing for your PIP assessment

  Information to help you prepare for your Personal Independence Payment (PIP) assessment interview