Search

• Benefit overpayments

  Causes of benefit overpayments and what to do if you've been told you've been paid too much.

• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems.

• If you've been sanctioned

  Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment.

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• Challenging benefit decisions

  Overview and content list for challenging benefit decisions. Get help challenging decisions by the DWP or HMRC and complaining about benefits services.

• Problems with Housing Benefit

  Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment.

• Child Benefit appeals

  Overview and content list for child benefit appeals. Get help appealing a decision at tribunal and asking for mandatory reconsideration.

• If your JSA has stopped or been reduced

  What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped.