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Save energy at home
Information about saving energy at home. Get help on how to make your home more energy efficient, saving money heating your home and more.
Getting your broken boiler repaired or replaced
Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler
Struggling to pay your bills
Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support.
What your landlord can charge you for energy
How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much.
Get help with the cost of living
Check what extra help you could get if you're struggling with the cost of living - including the Cost of Living Payment scheme
Letter for repaying debt to your energy supplier
Use this template letter to help you write to your supplier and ask to pay your debt back in small payments
Get help if you use oil, LPG, coal or wood to heat your home
If you use oil, wood, liquefied petroleum gas (LPG), biomass or coal to heat your home, you might be able to get help to pay your bills
Check if you can increase your income
Check you’re getting all the money you’re entitled to - including benefits, grants from charities and the Household Support Fund scheme.