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• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days

• Types of insurance

  Overview and content list for types of insurance. Read advice about the different types of insurance, including building, travel and vehicle insurance.

• Holidays and transport

  Find out about holiday and travel cancellations and compensation. Get information on claiming compensation or getting a refund for cancelled or delayed travel.

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you

• Benefits and concessions for the armed forces, veterans and their families

  Information on financial help available to people currently serving in the armed forces, veterans and dependents, covering benefits, help with school, child care and travel costs and sources of further help.

• Help with school costs

  Find out what help you can get to pay for school lunches, uniforms and transport if you’re on a low income

• Reducing your regular outgoings

  Find out how to save on household, energy and water bills, your TV licence and travel costs.

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket