Search

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early.

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim.

• Getting a Motability car

  How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around

• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Finish and send the work capability form for Universal Credit

  If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back.

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit.

• Reporting a change while you're on ESA

  What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• Claiming new style ESA

  Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more.

• Cancelling a loan or credit agreement

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel it.