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• Check your parental rights at work

  Find out about your rights at work as a new or expecting parent. Check your rights to leave, pay, and time off for appointments

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• If your agency stops giving you work or treats you unfairly

  Check if you can take action against your agency if your agency stops giving you work or treats you unfairly. Find out more

• Payday loans - reasons to complain about your lender

  What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules

• Complaining about an energy efficiency home improvement

  How to complain about problems with energy saving improvements to your home, like your solar panels, heat pump or new boiler

• Claiming DLA for a terminally ill child

  There’s a quicker application process for parents of children who have been diagnosed with a terminal illness and aren’t expected to live more than 6 months

• Help with your PIP review form

  What to do if you receive a 'Making sure your award is right' PIP review form (sometimes called an AR1 or PIP.1043 form

• Challenging a PIP decision - the tribunal hearing

  What to expect at a Personal Independence Payment (PIP) tribunal hearing and how best to prepare

• Overview of discrimination in education

  Summarises the main themes in discrimination in education, covering identifying discrimination, who is treating you unfairly and what is the unfair treatment. Also covers situations when discrimination by schools can be lawful