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• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• If your Universal Credit is reduced or stopped

  Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed

• Problems with selling your home - delayed completion and lease options contracts

  Information about 'exchange with delayed completion' and 'lease options' contracts, covering what they are, the risks involved and other options that may be available to people trying to sell their home

• Pawnbrokers

  Information about what a pawnbroker is and what happens if you are unable to repay your loan, lose your ticket or do not collect the goods

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Challenge the council’s decision about your housing application

  Check what to do if you disagree with the council's decision. Check how to ask for a review - this depends on why you’re challenging the decision

• Living together and civil partnership - legal differences

  Information for same-sex and opposite-sex couples on how the law treats civil partnerships and cohabiting couples, including financial matters, adoption, housing and inheritance

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI