Search

• If your job offer is withdrawn

  Check if you can get money if you’re offered a job and then the offer is withdrawn

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Q15 - going out

  Help to fill in Q15: going out for your ESA application. Find out what this means and how to correctly complete the question

• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Interruptions to your water supply

  Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid