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• Check if you can get sick pay

  Who can and can’t get sick pay, what you can do if you're not getting the sick pay you might be eligible for and returning to work after illness or surgery

• If your Universal Credit is reduced or stopped

  Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes

• Reporting changes if you get Council Tax Reduction

  If you’re getting Council Tax Reduction, check what type of changes you need to tell your council about. Check what happens if you don’t

• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get

• If HMRC says you’ve had a tax credits overpayment

  How to check if HMRC are right about the tax credits overpayment and what to do next

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• Preparing to apply for pre-settled and settled status

  Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record