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1,272 results found for general advice
Claim compensation if an item or product causes damage
How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault
Report fake or counterfeit goods
You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Ovo Energy customer service
Customer service contact details and scores for Ovo Energy. Find out how well Ovo Energy customer service performs and how to contact them
Complain about an insolvency practitioner
Find out the steps to complain about the insolvency practitioner dealing with your individual voluntary arrangement (IVA
Choosing voluntary redundancy
Work out if voluntary redundancy is right for you, and know when it affects benefits, mortgage protection or early retirement
Claim back credit from your energy supplier
Why your bill might be in credit, when to consider claiming back credit, how to claim back credit
If your home is on a heat network
Find out what a heat network is and check what to do if you have problems with your heat network supplier
If you're unhappy about poor service
What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further
Problems with goods - letter before court action
Letter to send as a last attempt to ask a trader to sort out a problem before you take court action