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• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• What's the public sector equality duty?

  What the public sector equality duty is and how public authorities must comply with it to make sure no-one is disadvantaged by their policies or decisions

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed

• Claiming compensation from Royal Mail

  Check how to claim compensation for lost, damaged or delayed post and parcels. Check how much you should get and how much time you have to make a claim

• Help with legal fees when you separate

  Legal help or going to court when you split from your partner can be expensive. Find out about legal aid and other ways to save money on legal costs

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Challenging an Attendance Allowance decision - appealing the decision

  How to appeal an Attendance Allowance decision that you think is wrong. Guidance and tips on appealing to a tribunal

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit