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• Budgeting

  Find out how to work out your budget and what to do if you’re struggling to pay your bills

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund

• JSA appeals

  Information about JSA appeals. Get help if your JSA has stopped or been reduced, applying for hardship payment and appealing a decision at tribunal

• Council tax

  Check how council tax works. Check if you can get a discount or exemption from council tax and how to apply

• Fire safety

  Fire safety Making sure your flat is fire safe If your flat isn't fire safe You've been told your flat is fire safe but disagree

• Eviction

  Eviction Eviction

• Squatting

  Squatting Check what rights squatters have

• Paying rent

  Paying rent Get help with the cost of renting privately Dealing with rent arrears Check if your landlord can increase your rent Challenging a rent increase