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• Check if the Benefit Cap will affect your Housing Benefit

  Check how much the benefit cap is and whether it will affect your housing benefit. The cap is a limit to the total amount of money you can get

• Updating and proving your pre-settled or settled status

  Find out how to view your status, keep it up to date and use it to prove your right to get benefits

• Getting help from social services if you're homeless

  Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Check if a change affects your Pension Credit

  Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit

• Hire purchase and conditional sale

  Information about how hire purchase and conditional sale agreements work, the right to end a hire purchase agreement and what happens if the buyer is unable to pay

• Stopping bailiffs at your door

  Check how to stop bailiffs coming into your home and what to do if they break the rules

• Preparing your paperwork - administration order

  Explains the paperwork relating to your debts and evidence of your financial circumstances that you need to gather, before applying to court for an administration order

• Getting your broken boiler repaired or replaced

  Check whether you need to get your broken boiler repaired or replaced. Check if you can fix the problem yourself or what financial help is available for a new boiler

• How to report repairs

  Reporting housing repairs to the landlord and what to do if the landlord does not carry out the repairs