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• You can't afford to top up your prepayment meter

  Ways you can make your prepayment meter more affordable, and how to get gas or electricity urgently if you've run out of credit

• Getting help from social services if you're homeless

  Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse

• If a landlord will not rent to you because of benefits or children

  Find out what to do if a landlord, agent or advert says you can’t view or rent a property because you get benefits or have children

• How to claim PIP

  How to claim Personal Independence Payment (PIP) and the basic information you'll need to have to hand when you start your claim

• Accidents and illness when travelling independently

  What you should do if you’re an independent traveller and you fall ill or have an accident while you’re on holiday abroad

• Paying a court fine

  What happens if you don’t pay a court fine in time, including how to ask for more time to pay, and what to do if you can’t afford to pay

• Get help with scams

  Find out how to contact our Scams Action service for advice about online scams.

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply