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Get help if you’re struggling to pay your bills
Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax.
Do you need to pay for a debt management plan?
Advantages and disadvantages of choosing a fee-charging debt management plan provider over on that offers a free service
Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment.
If you’re struggling to pay your heat network bills
Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating.
Getting a bank account
Information on how to get a bank account, types of account available and switching from one bank or building society to another
Before you get work done on your home
Check how to comply with permissions and regulations, avoid building disputes and problems with home improvements, renovations and repairs
Arguments for challenging a sanction
Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging
Check if a change affects your Pension Credit
Find out what changes of circumstances you have to report to make sure you get the right amount of Pension Credit
Challenging a working or child tax credits decision - mandatory reconsideration
How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration
If your Universal Credit is reduced or stopped
Find out why your Universal Credit payment might be reduced or stopped, and advice on what you can do about it. You'll be notified if your payment changes