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• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Problems with paying your water bill

  Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme

• Check post collection and delivery times

  Find out when your post will be delivered by Royal Mail, and collected from your nearest post box

• Claiming compensation from Royal Mail

  Check how to claim compensation for damaged, lost or delayed post. Check how much compensation you should get

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Find an approved garage

  Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Payment protection insurance

  Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further