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• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• Request to write off a debt - letter

  Letter for when you can't make an offer of repayment and your circumstances are not going to improve

• Choosing a personal pension

  Find out about who provides personal pensions and things to look out for when choosing one

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Claiming compensation from water companies

  How to claim compensation from a water company. Read this to find out more about the standards water companies must stick to and when you can claim

• If you're being taken to court for debt

  Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court

• Reporting a change while you're on ESA

  What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• If you owe child maintenance

  Find out what the CMS can do if you don't pay child maintenance and how they can recover payments

• No money to pay creditors - letter

  Letter for when you have no money available to offer to your non-priority creditors