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• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Claiming compensation from Royal Mail

  Check how to claim compensation for damaged, lost or delayed post. Check how much compensation you should get

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

• Problems with paying your water bill

  Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme.

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company.

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement