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  • Stopping a future payment on your debit or credit card

    Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes

  • Finish and send the work capability form for Universal Credit

    If you can't work because you're sick or disabled, find out how to fill in the last section of the form and what to do after you send it back

  • Pregnancy and maternity discrimination

    Check if you've been discriminated against because you're pregnant, breastfeeding or gave birth. Check if it counts as pregnancy and maternity discrimination

  • Buying a home

    Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others

  • Getting help with home improvements

    Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

  • Plastic cards

    Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

  • Check what benefits you can get

    Get a quick idea of the benefits you can claim, including disability benefits and links to benefit calculators

  • Travelling in Europe

    Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel