Search

• Loan sharks

  Information about illegal lending, how to check if a lender is properly licensed and what to do if you owe money to a loan shark

• Getting paid when you leave a job

  Check if your final pay when you leave a job is right and what steps to take if it isn't

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service

• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response.

• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required

• Complaining about your letting agent

  Find out how to complain about your letting agent if you’re unhappy with their service and know when you can take court action

• If you're thinking of making a claim to an employment tribunal

  Find out if you can make a claim, the deadline for making a claim, what types of claim an employment tribunal can deal with and where you can get help

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help