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Going to your Universal Credit medical assessment
If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you
Getting a Universal Credit budgeting advance
Find out how to get a Universal Credit budgeting advance, a loan for emergency and one-off expenses. Who’s eligible, how much you'll get and how to apply
Preparing for your ESA medical assessment
What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next
If you're struggling with your overdraft
Things you can do if you're struggling with your overdraft. Get advice on what to do if you're struggling to pay off your overdraft
Your debt management plan provider has closed
What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away
A business takes legal action against you to recover losses for theft
What to do if you are accused of shoplifting, theft or negligence at work where the business is trying to recover compensation for alleged losses
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you.
If you're an adult on Disability Living Allowance
You can’t make a new claim for DLA if you’re 16 or over. Check what to do if you have a problem with your DLA