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• Cancelling a phone, TV, internet or mobile contract

  Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee

• Withholding rent because repairs haven't been done

  The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs

• Check your rights if you’re a subtenant

  Check your rights if your landlord wants to evict you or if their tenancy ends. Check what repairs your landlord is responsible

• Getting repairs done if you're renting privately

  Check what repairs you and your landlord are responsible for, find out how to tell your landlord about repairs and know how to take action if your landlord won’t do them

• Public sector equality duty - taking action

  Things to think about before using the public sector equality duty to challenge a decision or policy which discriminates against you, or puts you at a disadvantage

• How to claim Child Benefit

  Check how to claim Child Benefit and what documents you’ll need. Find out how and when you’ll get paid

• Q11 - learning how to do tasks

  Help to fill in Q11: learning how to do tasks for your ESA application. Find out what this means and how to correctly complete the question

• Using the right to repair scheme

  How the right to repair scheme works and the types of repairs it covers