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  • Before you claim DLA

    Information for before you claim DLA. Check if you can get DLA for your child and how much you could be eligible for. Find out more

  • Faulty goods

    Consumer template letters for faulty goods. Use our template letters if you need to write about an issue with faulty goods to a supplier

  • Make a complaint

    Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

  • Claim back credit

    Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

  • The tribunal hearing

    Help about a tribunal hearing. Get information on how to prepare for the hearing, challenging the decision and what happens if you win your employment tribunal

  • Parking tickets

    Get help and information about how to appeal a parking ticket and what you need to do to stop being chased because of one

  • Trafficking

    Overview and content list for trafficking. Get information about reporting human trafficking and what to do if you've been trafficked. Find out more

  • Taking action

    Information about taking action against discrimination at work. Get help if you need to take action, including deciding what to do and collecting evidence