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• Letter to complain about a phone, TV or internet bill

  Letter to complain to the supplier about a problem with a bill for your phone, TV or internet service

• Support for mortgage interest (SMI)

  Find out if you can get SMI, how to apply and how other changes in your life will affect your SMI payments

• Help with your Income Support

  Information about help with your income support. Find out how much income support you can get and if a change affects your income support

• The council says you've had a Housing Benefit overpayment

  Check if you’ve actually been overpaid Housing Benefit and find out how to challenge a overpayment

• If you think you’ve been unfairly treated when applying for a job

  Find out what you can do if you weren't offered a job because of discrimination against you

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly

• Claiming constructive dismissal

  Find out what you should think about before deciding to resign and claim constructive dismissal

• Maternity pay - how much you can get

  Find out how much maternity pay you'll get and make sure you get everything you're entitled

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information