Search

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable

• Working and child tax credits

  Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Challenging a rent increase

  Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application

• How to get a debt relief order

  Sets out the steps you need to follow in the process of applying for a debt relief order

• What is an administration order

  Explains what an administration order is, how to apply, how repayments work, whether part of your debt can be written off and what happens afterwards

• Attendance Allowance appeals

  Overview and content list for attendance allowance appeals. Get information if you're appealing, and help with mandatory reconsideration

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain