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• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy

• Applying for homeless help

  Find out how to apply to the council for help if you’re homeless. Read our advice on applying for help if you're homeless.

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim.

• Q10: reading

  Help to fill in Q10: reading for PIP. Find out what this means and get advice on how to complete the question for your claim.

• Asking for reasonable adjustments if you’re disabled

  If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments.

• Contact the consumer service for energy problems

  Contact Citizens Advice consumer service for energy problems. By phone, online chat or online form we can help you with your worries about energy bills or energy supply

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision.

• Dividing up money and belongings when you separate

  If you and your partner separate, you need to decide how to divide your home and your pension. You also need to divide possessions and money in bank accounts.

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in England and Wales – including if you've already paid or are appealing your ticket.