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• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating.

• Apply for SMI

  How to apply for support for mortgage interest (SMI) if you get benefits.

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• If you're sick or disabled

  Information about Universal Credit if you're sick or disabled. Get help and advice about getting UC, filling in the form and going to your assessment.

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• Getting a Motability car

  How to find a motability car, scooter or powered wheelchair if you're disabled or have a condition that makes it hard to get around

• Claiming Universal Credit

  Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment.

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor.