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• Problems with ESA

  Help and information about problems with ESA. Read advice if you're having problems with your ESA, including if its been stopped or how to appeal the decision.

• Problems with a visa

  Information about problems with a visa. Get help if your application is delayed, if you've overstayed and staying in the UK on a visa without your partner.

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service.

• Problems with benefits

  Overview and content list for problems with benefits. Visit our website for help and advice on problems with benefits.

• Problems with your payment

  Overview and content list for problems with your payment. Get help appealing if you're having problems with your universal credit payments.

• Problems with neighbours

  Problems with neighbours Complaining about your neighbour If your neighbour is complaining about you If you disagree with your neighbour about a wall or fence If you disagree with your neighbour about a tree or hedge

• Repairs and housing conditions if you're renting

  Repairs and housing conditions if you're renting Repairs and housing conditions if you're renting

• Renting from the council or a housing association

  Renting from the council or a housing association If you’re being evicted by the council or housing association If you've got an eviction notice Stop your eviction from going to court Challenging