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Your debt management plan provider has closed
What you should do next if your debt management company closes down. Debt management providers sometimes go bust or have their licence taken away
Problems getting insurance
Why insurers might not offer you insurance and what to do if you are having problems with getting insurance
Student housing - your behaviour in halls
Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction
Challenging an employment tribunal decision
Find out how to ask for reasons for the tribunal's decision, how to ask for a reconsideration and how and when to appeal against a tribunal's decision
Stopping a future payment on your debit or credit card
Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes
If HMRC says you’ve had a tax credits overpayment
How to check if HMRC are right about the tax credits overpayment and what to do next
Preparing to go to court as a witness
How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date
Vehicle insurance – making a claim if your car or its contents are stolen
What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance