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• If you've been sanctioned

  Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment

• Benefits - introduction

  An overview and content list for introduction to benefits. Find out more about benefits and what benefits you could be entitled

• Problems with delivery

  Template letters for consumers if you have problems with delivery. Use our template letters to write if you're having a problem with a delivery service

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service

• University accommodation

  University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student

• Problems with neighbours

  Problems with neighbours Complaining about your neighbour If your neighbour is complaining about you If you disagree with your neighbour about a wall or fence If you disagree with your neighbour about

• Help with your Housing Benefit claim

  Help with your housing benefit claim. Check if you can get housing benefits, how much you can get, if a change affects your claim and how to claim

• Struggling to pay your bills

  Overview and content list for struggling to pay your bills. Get help if you're struggling with energy bills, and how to tell your supplier if you need support

• Who's responsible for repairs

  Who's responsible for repairs Check if your landlord has to do repairs If you have damp or mould in your rented home If there are pests or vermin in your rented home If there's a leak from

• Start dealing with your debts

  Overview and content list for start dealing with your debts. Get help collecting information about your debts, checking if you have to pay and more