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• Pregnancy and maternity discrimination

  Check if you've been discriminated against because you're pregnant, breastfeeding or gave birth. Check if it counts as pregnancy and maternity discrimination

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Problems getting to or topping up your prepayment meter

  What you can do if you can't get to your prepayment meter, can't top it up, or can't use

• Get help if you're being evicted

  Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• Making sure your flat is fire safe

  Find out how to make sure your home is fire safe, and who is responsible for fire safety

• Post and parcels

  Check how to claim compensation or complain about a problem with your post. You can also find out collection and delivery times and how to stop junk mail.

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain.

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance