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Understanding your tenancy agreement
Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement
Payday loans - reasons to complain about your lender
What you can complain about if your payday lender doesn’t follow the Good Practice Customer Charter rules
Check what you have to do in the ESA work-related activity group
Find out what you need to do if you’re in the work-related activity group
Taking legal action about discrimination
Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond
Maternity pay - how to get it
What you need to do to get statutory or contractual maternity pay from your employer
Getting a Universal Credit budgeting advance
Find out how to get a Universal Credit budgeting advance, a loan for emergency and one-off expenses. Who’s eligible, how much you'll get and how to apply
Struggling to pay - administration orders
Action you can take if a change in circumstances makes it difficult to repay your administration order. Covers what creditors might do if you miss payments, review hearings and revoking the order
Extra money and help PIP entitles you to
Find out what extra help you can get for Council Tax, Road Tax bills or travel support such as a Blue Badge when you claim Personal Independence Allowance (PIP